Setfolk Support

Something tangled in the satchel? Tell us what happened and we’ll help get your village growing again.

Helpful details to include

Your iPhone model and iOS version
The clearing or Daily Clearing number
What you expected and what happened instead
A screenshot, if it helps explain the problem

Purchases

Use “Restore purchases” in the Village Shop after reinstalling Setfolk or moving to a new device. Apple handles billing and refunds through your App Store account.

Challenge links

If a challenge link does not open the game, make sure Setfolk is installed and updated. You can also copy the link into Safari and tap “Open in Setfolk.”

Response time

We aim to reply within two business days. Support is available in English at support@ailaradar.com.